Car Hire Glossary

Additional Driver

This is when you want more than one person to be associated with driving the hire car. There is usually a charge associated with any additional drivers.

Airport Surcharge

This is an additional charge which applies to certain airport locations to all fees associated with the hiring of a vehicle and is included during the quoting process.

Check-in/Return

This includes the location and time from when a hire ends.

Check-out/Pick-up

This is the location and time from when a hire starts.

Collision Damage Waiver (CDW)

This is the basic insurance cover which reduces your liability in the event of an accident. Without CDW you could be forced to pay for the replacement of the damaged vehicle.

Insurance for Hire Cars

All hire cars will have standard insurance cover but you may increase the level of insurance when you collect the hire car.

One-Way

This means to hire a car at one location and to then return it to another completely different location.

Personal Insurance (PI)

This type of Insurance pays out if you kill or injure yourself or a passenger. This is usually covered on regular travel insurance.

Personal Effects Cover (PEC)

This Insurance would pay out if any of your property is stolen from a hire care and would usually be covered on travel insurance.

Refuelling Service

A refuelling service is provided at check-in. This enables the customer to return a hire car without a full tank of fuel.

Rental Agreement

The Rental Agreement is a formal contract which is signed both by the Hire Car Company and the customer hiring the vehicle at the time of check-out. The agreement shows the terms of the rental.